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How mrluck88 Handles Your Personal Data

When you open an account with us, you share information we take seriously — your name, contact details, and payment activity through wallets like Touch 'n Go eWallet, Boost, and GrabPay.

Account data protectedTouch 'n Go eWallet privacy coveredBoost & GrabPay transactions includedYour access rights explainedContact path always open

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Protecting your account details is built into how we run the platform — not bolted on after the fact. From the moment you deposit via GrabPay or verify your identity, data flows through encrypted connections. Here is what that looks like in practice across four key areas.

SSL Encryption on Every Session

Every page you load, every transaction you make — whether through Boost or FPX — runs over SSL-encrypted connections so your account data stays private in transit.

Cookies and Session Tracking

We use cookies to keep your session active, remember your account preferences, and measure how the platform performs. You can manage cookie settings through your browser at any time.

Account Verification and Retention

Your account verification documents are stored only as long as needed for compliance. Once your account is closed and the retention period passes, records are deleted or anonymised following our internal schedule.

Requesting Changes to Your Data

You can request access to your data, ask us to correct inaccurate details, or request deletion by contacting support through live chat or email with your registered account information.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is used, want to update your account details, or need to request a copy of the information we hold, our support team is the right first stop. You can reach us through live chat on the platform, by email, or through the account help section — and we will respond with the specific steps to action your request.

What We Collect and Why It Matters

mrluck88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide during account registration — your name, email address, phone number, and date of birth. When you make a deposit or request a withdrawal through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, we record transaction references and amounts to

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verify your account wallet activity and keep your financial history accurate. We also collect device and session data — the type of device you use, your browser type, and the pages you visit on our platform — to keep the experience consistent whether you are on
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mobile or desktop. This data is used for account security, fraud prevention, and to meet our obligations under applicable laws in the jurisdictions where we operate. We do not sell your personal data to third parties. Payment data tied to your Touch 'n Go eWallet or
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Boost transactions stays within our system and is shared only where required for payment processing or legal compliance. Players in Kota Bharu and across Malaysia accessing the platform where local law permits are covered by the same data handling standards. We keep your data only as
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long as your account is active or as required by applicable law, after which it is securely deleted or anonymised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at mrluck88

These are the questions we actually get from account holders about how their data works here. Each answer covers a specific aspect of our data practices — from what we store to how you request a change.

We collect your name, email address, phone number, and date of birth at registration. Payment method references — such as your Touch 'n Go eWallet or GrabPay transaction IDs — are recorded when you deposit or withdraw.

We do not sell your data. We share it only with payment processors handling your Boost, GrabPay, or DuitNow transactions, and with legal or regulatory bodies where the law requires us to do so.

Log in and go to the account help section to submit a data access request, or contact us via live chat or email with your registered account details and we will send you what we hold.

We retain your data for as long as required under applicable law in the jurisdictions where we operate. Once that period ends, your records are securely deleted or anonymised — whichever applies under the relevant rules.

Transaction references and amounts are stored for account verification and history purposes. Full wallet credentials are never stored on our side — those remain with the respective payment provider's own secure system.

Yes. Contact support through live chat or email, quote your registered account details, and we will process a deletion request subject to any retention obligations we are required to meet under applicable law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How mrluck88 Handles Your Personal Data

Data Handling, Cookies and Account Security

SSL Encryption on Every Session

Cookies and Session Tracking

Account Verification and Retention

Requesting Changes to Your Data

Reach Us About Your Data

Common Questions About Your Privacy at mrluck88

01 What personal information does mrluck88 collect when I open an account?

02 Does mrluck88 share my data with third parties?

03 How can I access the personal data mrluck88 holds about me?

04 How long does mrluck88 keep my account data after I close my account?

05 Are my Touch 'n Go eWallet or Boost payment details stored on the platform?

06 Can I ask mrluck88 to delete my personal data?

Privacy Policy

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